Refund Policy

1. Refund Reasons

We generally do not issue refunds, regardless of the generated outputs meeting your specific expectations or requirements.

2. Technical Issues

If you encounter any technical issues, please contact our customer support team at koyalhq@gmail.com. Include your account details (the email registered with), and a description of the technical issue, and we’ll issue a refund on a case-by-case basis.

3. Processing Time

We typically respond to support queries within 5-7 business days.